Too often, leaders resist having difficult conversations because they assume only win-lose outcomes are possible – one person in this conversation will win, the other will lose.
But this kind of binary thinking is counter-productive and holds leaders back from having the tough conversations that will move their relationships and their organizations forward.
The key to having difficult conversations is seeking win-win outcomes, rather than assuming a win-lose result.
In this video, Arrowhead President and Head Coach Sean Reid offers a 3-point strategy for achieving win-win outcomes in difficult conversations.
